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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Clyde Carpenter

August 19, 2025

5  out of  5
rating by Clyde Carpenter
"I have changed State Farm agents a couple years ago. Kari is very thorough on our coverages and is very knowledgeable. We are very pleased with her & her agency."
We responded:
"Thank you Clyde! We appreciate your business & enjoyed seeing you in the office to review your policies. We look forward to continuing to serve you!"
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Heather Terrill Stotts

August 7, 2025

1  out of  5
rating by Heather Terrill Stotts
"When I first moved to the area, Kari was friendly and responsive over email, which initially gave me confidence in working with her. However, when I unfortunately needed to file a claim for a lost jewelry item, that responsiveness disappeared. The claim was handed off to an investigator and underwriter, and Kari never followed up—not once. I felt completely abandoned during a stressful and confusing process where I expected my agent to guide or at least check in with me. That lack of basic support and communication was incredibly disappointing. Since switching insurance providers, the contrast has been night and day. I do not recommend this agent or this company."
We responded:
"Thank You Heather for your kind words! We appreciate that you selected our agency & we are excited to be working with you!"
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beverly musch

August 2, 2025

5  out of  5
rating by beverly musch
"very easy to talk to and all questions i had were answered, thank you"
We responded:
"Thank you, Beverly, for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our agency. Making sure all your questions are answered is a top priority in our customer service. If you have any questions or need assistance in the future, we’re here to help!"
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John Thomas

June 30, 2025

5  out of  5
rating by John Thomas
"Kari was absolutely great to work with—professional, knowledgeable, and truly helpful every step of the way. She made the entire insurance process easy to understand and took the time to find the best options for me. The office staff was also fantastic—friendly, responsive, and always ready to assist. I highly recommend Kari and her team for anyone looking for excellent service and peace of mind."
We responded:
"Thank you for reviewing our State Farm agency! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Wendy Kubisiak

June 20, 2025

5  out of  5
rating by Wendy Kubisiak
"Fast estimate for home insurance quote and easy to work with"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jeff Kain

May 9, 2025

5  out of  5
rating by Jeff Kain
"Kari and Maddy are professional, informative, and cordial. We appreciate their specialized assistance with all of our State Farm insurance needs. Kari and Maddy keep us up to date and satisfy any concerns or questions we may have. Kari Van Ert's office is exemplary! Thank you."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Maggie Charek

April 10, 2025

5  out of  5
rating by Maggie Charek
"Kari is great! She always makes herself available to answer questions and maximizes discounts whenever possible. I appreciate her expertise in the insurance world. Love that she so approachable and easy to work with."
We responded:
"Thank you so much Maggie for your kind words! We love helping people and pride ourselves on exceptional customer service. You and Zach are a joy to work with!"
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Matthew Zakowski

February 20, 2025

5  out of  5
rating by Matthew Zakowski
"Kari and her staff provided extremely efficient customer service in a short time period, when I needed it most. They explained my insurance options and in the end I received quality insurance while saving money. I highly recommend Kari Van Ert - State Farm Insurance as your insurance providers!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Carey Pagel

February 10, 2025

5  out of  5
rating by Carey Pagel
"I was very nervous about switching insurance companies after bringing with the same one for 10 years. Everything went very smooth and they were so helpful and explained everything! I would definitely recommend them!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! We are excited about the opportunity to work with you. "
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Rimas Anzelika

January 20, 2025

5  out of  5
rating by Rimas Anzelika
"We save a lot. Highly recommend this Insurance Company. Jodi Matthews is awesome. Thank you, guys!"
We responded:
"Thank you for your 5-star review! Jodi does an excellent job helping our valued customers. My State Farm team and I are happy to be your good neighbor!"
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Joe Frailing

January 18, 2025

5  out of  5
rating by Joe Frailing
"Kari made everything very easy to understand. I like it when people explain things well. She did a wonderful job of that thank you Kari"
We responded:
"Thank YOU Joe for giving me the opportunity to serve your auto and home insurance needs. I look forward to working with you, answering all of your questions, and seeing you in the office!"
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Brittney Dumar

January 15, 2025

5  out of  5
rating by Brittney Dumar
"Outstanding customer service!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. Thank you for choosing our agency to serve your Auto & Renters insurance needs! If you need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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jordan franks

October 25, 2024

5  out of  5
rating by jordan franks
"They was very helpful from the start unlike my previous auto ins. They listened to what I had to say and super nice."
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michelle myska

July 31, 2024

4  out of  5
rating by michelle myska
"Just recently switched to State Farm. Company has longevity and a lot of good people. Looking forward to the future"
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Darren Woods

June 21, 2024

5  out of  5
rating by Darren Woods
"I recently moved my auto insurance, and added a renter's policy with Kari & her amazing team. They have gone above & beyond to make the transition smooth & have been incredibly easy to work with. They are extremely knowledgeable in navigating the complexities of the app technology, & have quickly, satisfactorily, answered any & all questions that I have had. I highly recommend Kari Van Ert for all of your insurance needs."
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Erika Diaz

June 5, 2024

5  out of  5
rating by Erika Diaz
"It has very good service and assists you quickly!! They are attentive to your needs!! thanks to this agency!! Kari Van Ert in Wisconsin Rapids!!"
We responded:
"Thank You Erika for selecting our agency for your auto insurance needs - We appreciate your business!"
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Huuru Guru

May 1, 2024

5  out of  5
rating by Huuru Guru
"Kari and her team including Jodi and many others have been excellent partners in finding me affordable house and car insurance. I can’t say enough about their Customer First attitude and willingness to assist my family’s needs. Bravo to everyone at Kari Van Ert agency! - Mark Jutila, Wisconsin Rapids, WI"
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Betsy Emmes

April 9, 2024

5  out of  5
rating by Betsy Emmes
"Kari provided excellent service and I was able to save over $100 by switching to State Farm. Highly recommend her giving you a quote. Kari was a joy to work with."
We responded:
"Thank you for your kind words! I'm so happy we could get you a better value on auto and renters insurance. We are very grateful for your business!"
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Karen Crook

April 3, 2024

5  out of  5
rating by Karen Crook
"Switched to this agency March 2024 they were extremely helpful and met our needs. Very competitive rates."
We responded:
"Thank you Karen for giving us the opportunity - We are excited to serve your auto insurance needs! "
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Mike Wilke

March 22, 2024

5  out of  5
rating by Mike Wilke
"Very good local customer service and reasonable rates."
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Dennis Cavanna

February 22, 2024

5  out of  5
rating by Dennis Cavanna
"I switched from Allstate Several months ago to State Farm Agency Kari Van Ert. I'm glad I made this move, I saved money on the same coverages that I had with Allstate. I worked closely with Jodi when I made this move, she was great to work with. Jodi answered all my questions and made several suggestion to enhance the coverage. I also, had my first follow-up call with Kari, she was making sure that I had the best coverage for all my policies. If your looking to change insurance companies I highly recommend Kari Van Ert agency. This agency is very friendly, they're looking out for your assets, they're not pushy and they are all around great people."
We responded:
"Jodi IS awesome! And she loves serving people in our community and helping them with their insurance needs."
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Karla

February 10, 2024

5  out of  5
rating by Karla
"Kari is truly invested in her clients. She is genuinely watching out for your interests and will be there if you ever have something happen. I recently had an issue with a rental car on vacation out of the US and she went above and beyond personally and professionally to make sure everything was ok. I don't know anyone else who would do what she does for her clients. She also schedules an annual review to look at the coverage you have and any changing needs to ensure you're adequately covered and look for ways to save money while doing it. I can't recommend her enough. Thank you!"
We responded:
"Thank You Karla! We are truly passionate about helping our community and our State Farm family. I very much appreciate your kind words and knowing how much we care!"
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Marie Poisson

January 19, 2024

5  out of  5
rating by Marie Poisson
"We had a good experience with Kari Van Ert State Farm Team. Personable & attentive, prompt in answering our questions. We would highly recommend."
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Terri Torgesen

January 7, 2024

5  out of  5
rating by Terri Torgesen
"Very nice and helpful agency"
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Krissy Weidman

December 12, 2023

5  out of  5
rating by Krissy Weidman
"Kari and her team are wonderful to work with! They were timely, efficient, and they also saved some money for us with their rates. I would highly recommend them!"
We responded:
"Thank You Krissy for giving us the opportunity to serve your auto insurance needs! And we're very glad we could save you money. Thank you for your kind words and we look forward to working with your family for many years to come!"